The Iowa Racing and Gaming Commission has fined two sports betting operators for violations involving the self-exclusion rules of the state. Both PointsBet and Betfred were subject to fines after they were unable to protect players.
PointBet will pay a $5,000 after the regulator found the operator in violation of updating the state’s self-ban list in the system. Operators must update the system in a seven day period. The company has been approved for operation in Iowa since early 2019 after signing a deal with Catfish Bend Casino.
The brand has taken the appropriate steps to avoid this violation in the future. This is the first offense for PointsBet and they have implemented procedures so that this type of incident does not happen in the future.
Betfred must also pay a $5,000 fine after a similar violation. The company did not download the self-banned list of gamblers in the correct time frame. An employee was supposed to download the list. It was downloaded a day early and then it was late to download the following week.
The Racing and Gaming Commission has pointed out that downloading the list is important. The list provides details on players who do not wish to be contacted by providers. With the list up to date, the operators avoid sending promotional gambling materials to the wrong people.
This was also the first offense by Betfred in Iowa. The company launched sports betting online and via app in July. This was after a retail sportsbook was added to the brand’s partner, the Grand Falls Casino.
These two fines were not the only ones to take place as of late. Back in October, DraftKings was fined the same $5,000 for failing to properly take care of self-ban requirements. The regulator is not afraid to take on any violations and fines companies accordingly so players can stay protected.